Some new Cardholders unable to perform transactions

Incident Report for Branch

Resolved

This incident is resolved.

Posted Dec 03, 2025 - 11:18 CST

Update

No new Cardholders will be impacted and affected Cardholders are being remediated.

Posted Dec 03, 2025 - 09:58 CST

Identified

There is an issue that is preventing new Cardholders from being able to perform transactions. A fix is going out shortly to prevent the issue from going forward. Remediation of impacted Cardholders is coming shortly.

Posted Dec 03, 2025 - 09:18 CST

This incident affected: Card Network.