Branch Status

All Systems Operational

User Applications Operational

iOS App Operational

Android App Operational

Client Services Operational

Pay Admin Operational

Branch API Operational

Data Ingestion Operational

Email Operational

FTP Operational

Core Platform Function Operational

ACH Operational

Disbursements Operational

Onboarding Operational

Webhooks Operational

Sandbox Operational

Auth API (Deprecated) Operational

Branch Direct Operational

TipCalc Operational

Card Network Operational

Developer Documentation & Guides Operational

docs.branchapp.com Operational

ReadMe ReadMe Micro Operational

ReadMe Owlbot AI Operational

ReadMe ReadMe Hubs Operational

ReadMe Admin Dashboard Operational

ReadMe Developer Metrics Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 24, 2026

No incidents reported today.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

Service provider issues

Resolved - This incident has been resolved.
Jan 22, 15:00 CST

Monitoring - The vendor has implemented a fix and services appear to be returning to normal.
Jan 22, 13:36 CST

Update - We are continuing to work on a fix for this issue.
Jan 22, 12:58 CST

Identified - One of Branch's vendors is currently experiencing an outage. New user signups and disbursements may be affected. End users will not be able to access card controls.
Jan 22, 12:09 CST

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

Wallet Creation service impact

Resolved - This incident has been resolved.
Jan 15, 11:08 CST

Monitoring - Wallet Creation has been stable for a few minutes. Branch is continuing to monitor the situation.
Jan 15, 10:43 CST

Investigating - Branch's KYC vendor is having a service impacting issue. As such, Wallet Creation capabilities are affected.
Jan 15, 10:27 CST

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.