All Systems Operational

User Applications ? Operational
iOS App Operational
Android App Operational
Client Services Operational
Pay Admin ? Operational
Branch API ? Operational
Data Ingestion Operational
Email ? Operational
FTP ? Operational
Core Platform Function ? Operational
ACH ? Operational
Disbursements Operational
Onboarding ? Operational
Webhooks Operational
Sandbox ? Operational
Auth API (Deprecated) Operational
Branch Direct Operational
Card Network Operational
Developer Documentation & Guides Operational
docs.branchapp.com Operational
ReadMe ReadMe Micro Operational
ReadMe Owlbot AI Operational
ReadMe ReadMe Hubs Operational
ReadMe Admin Dashboard Operational
ReadMe Developer Metrics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned System Maintenance Aug 20, 2025 04:00-04:43 CDT

Branch will be performing a planned system maintenance during this time. Services will be interrupted, and will resume regular functionality once the maintenance completes. Any customers using PDQ will be processed starting at 5:45 AM Central to avoid impact from the scheduled maintenance.
Posted on Jul 11, 2025 - 14:55 CDT
Jul 15, 2025

No incidents reported today.

Jul 14, 2025
Resolved - Branch had increased errors on disbursements
Jul 14, 13:11 CDT
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Resolved - Issue was related to a DNS update. It has been resolved and services restored.
Jul 8, 10:37 CDT
Update - We are continuing to investigate this issue.
Jul 8, 10:26 CDT
Investigating - A number of services are unavailable. Branch's technical teams are actively engaged in troubleshooting.
Jul 8, 10:24 CDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.